We Do
SAP CX

CRM. Service. E-Commerce. Marketing.
Built by SAP, delivered by Spadoom.

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Our

Success Numbers

9
YEARS OF EXCELLENCE
100+
CUSTOM SOLUTIONS DELIVERED
25+
HAPPY CUSTOMERS
25+
GLOBAL EMPLOYEES
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Recognized by peers as the experts for SAP Sales & Service Cloud V2 — with projects to prove it

Trusted by industry leaders across Europe

Why Spadoom?

SAP Gold Partner with hands-on Sales & Service Cloud V2 experience from day one. We make complex CX transformations simple — and put your business ahead.

Real SAP Specialists

Among the first SAP partners to go live with Sales & Service Cloud V2 — and one of the few that actually runs it internally. We use V2 for our own sales and service every day. That changes how we build yours.

Time for what matters

Intelligent workflows in the Service Cloud V2 drastically speed up turnaround times. Data is right where you need it, instantly.

Budget invested wisely

High quality doesn't have to be expensive. By using best-practice approaches, we avoid costly customizing and keep your system lean and update-ready.

Swiss-level reliability

Precision meets integrity. We deliver with discipline and transparency — providing management with security and the team with clear structures. That matters to us.

AI with purpose

While many just talk about AI, we apply it where it counts. We combine human experience with intelligent automation to give you a real edge.

A partner you can trust

We build for the long run — V2-ready, update-proof, and designed to grow with you. Direct lines, fast answers, and solutions that work.

Featured SAP Solutions

CRM in 10 Days

CRM in 10 Days

A fully operational SAP Sales Cloud V2 in 10 days. Fixed scope, fixed price. No surprises.

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Make it rAIn

Make it rAIn

AI that works for your sales team. Smarter leads, better forecasts, faster deals.

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SAP Commerce On-Prem After 2026

SAP Commerce On-Prem After 2026

Your shop runs fine. We keep it that way — without costly SAP maintenance contracts.

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Customer Success Stories

intelligentfood: A Custom Sales & Service Platform in Record Time
intelligentfood

intelligentfood: A Custom Sales & Service Platform in Record Time

A fully integrated Sales & Service Cloud platform, live in just three months. Custom BTP apps for mobile devices optimize visit planning and massively increase the efficiency of the field sales team.

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Nussbaum Matzingen: From Zero to a 360° Customer View in 5 Months
Nussbaum

Nussbaum Matzingen: From Zero to a 360° Customer View in 5 Months

A central sales platform, implemented in just five months. Management now has full pipeline transparency, and the sales team operates with high efficiency thanks to intelligent tools like Spadoom Engage (CTI) and an AI lead service.

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Meier Tobler: From Data Silos to a Central Integration Hub
Meier Tobler

Meier Tobler: From Data Silos to a Central Integration Hub

A central, cloud-based SAP Integration Suite that enables a seamless, real-time data flow between all core systems. The new architecture paves the way for the decommissioning of the old PI/PO systems and makes Meier Tobler's processes more agile and future-proof.

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GWH: Excellent Tenant Service Through Intelligent Telephony Integration
GWH

GWH: Excellent Tenant Service Through Intelligent Telephony Integration

An intelligent CTI solution that automatically identifies callers and instantly opens the correct 360-degree tenant view for the service agent. Calls are logged automatically, which increases efficiency and ensures a complete contact history.

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Franke: From Legacy to Award-Winning B2B Platform
Franke

Franke: From Legacy to Award-Winning B2B Platform

A modern, award-winning headless platform for B2B and B2C that drastically cut down on manual orders, thereby reducing operating costs. The stable and clean installation now serves as a central hub for over 10 global channels.

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Telekom FTTH: From Integration Chaos to an Agile Microservice Architecture
Telekom

Telekom FTTH: From Integration Chaos to an Agile Microservice Architecture

A successful migration to Sales Cloud V2, based on a new, clean microservice architecture. The technical debt was eliminated, leading to faster development cycles and an agile, scalable platform for the fiber optic rollout.

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SAP CX Portfolio

Technologies We Work With

SAP Solutions

Sales, Service, and Data in one place. We connect your systems so they actually play well together. No data silos, no double entry.

Business Technology Platform (BTP)

The stable foundation for your processes. We don't use BTP as a playground, but to flexibly extend standard solutions and securely integrate systems.

SAP Sales Cloud V2

The new generation of CRM: we already know it from practice. Benefit from our experience in real V2 projects instead of playing the guinea pig.

SAP CX

Customer experience means: It has to work. We ensure intuitive flows so your customers find what they need quickly, and your team can work efficiently.

Insights

From the Blog

In the Press

Latest News

Do you have questions or a project idea?

Let's just find out if we're a good match and how we can support you.

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