Automotive

AUTOMOTIVE Industry

E-commerce is critical to the development of industries. It is a significant part of the economy and is essential for any company that sells a product or provides a service to its customers. Spadoom offers SAP C/4 Hana Customer Engagement & Hybris is a Commerce Suite that is customizable by our team of high-end developers to provide a tailored solution combining e-commerce, marketing (pre-) sales, and e-commerce customer services, enabling the company to reach out to potential customers.

At Spadoom, we understand that e-commerce is the standard for all types of products and services for a business, regardless of the type of goods, such as travel, groceries, books, or electronics. However, the automotive industry (which is constantly shifting and evolving) has lagged behind, requiring a visit to the dealership to complete the transaction. As a result, clients and customers have few options for purchasing vehicles online. While most automotive organizations and sellers use online platforms solely to drive consumers and clients to showrooms, these well-funded newcomers are making the most of the web as a tool to drive and generate sales online.

Spadoom provides a platform for the e-commerce automotive industry business and assists car companies and dealers in driving customers and clients to showrooms. We recently assisted Daimler in planning, executing, and tailoring their e-commerce website in China to effectively drive online sales.

With clients and consumers confined to their homes due to the COVID-19 pandemic, online sales in the automotive industry have skyrocketed to unprecedented levels, and these well-funded online distributors were ready to whittle down the market. As a result, the automotive industry believes that online sales will continue to rise and effectively increase over time, even after these stay-at-home restrictions are lifted.

E-commerce platforms provide a world-class experience removing friction for customers, and there are several other reasons why online provides an exceptional experience, some of which are as follows:

• Creates a fast and easy online buying experience
• Replaces the process of haggling through transparent upfront pricing
• Saves customers hours at the car dealerships by offering at-home delivery

Spadoom is here to assist you in customizing and implementing the best technology to deliver a friction-less experience that will lead your clients to the dealership or provide an experience that will not require a visit to the dealership. Spadoom can also assist your automotive business in transitioning from the old to the new.

Old Way

  • 5 hours in a dealership
  • Haggling back and forth
  • In dealership trade appraisal
  • F&I in dealership
  • An hour contracting in a dealership
  • Pick up the car at a dealership
  • Drive to a dealership to get service
  • Drop off and pick up the car at the service
    department

New Way

  • Fast and easy online experience
  • Upfront, transparent pricing, and payments
  • eTrade appraisal
  • eF&I in dealership
  • eContracting in dealership
  • Home delivery
  • Service reminders and online scheduling to get the car service done
  • Pick up and drop off the from your home

Old Way….New Way

  • 5 hours in a dealership
  • Fast and easy online experience
  • Haggling back and forth
  • Upfront, transparent pricing, and payments
  • In dealership trade appraisal
  • eTrade appraisal
  • F&I in dealership
  • eF&I in dealership
  • An hour contracting in a dealership
  • eContracting in dealership
  • Pick up the car at a dealership
  • Home delivery
  • Drive to a dealership to get service
  • Service reminders and online scheduling to get the car service done
  • Drop off and pick up the car at the service
    department
  • Pick up and drop off the from your home