Survey: 72% of Enterprises Say SAP Commerce Cloud Improved Their E-Commerce

We surveyed 600 businesses globally about their experience with SAP Commerce Cloud. The headline finding: 72% say it has improved their e-commerce capabilities.

The full study — “The Future of Retail: SAP Commerce Cloud’s Impact on Global Markets” — breaks down user distribution by industry, company size, and geography. SAP Commerce Cloud has strong adoption across different sectors and business sizes, with the highest concentration in Europe and the US.

“Cloud technology is becoming the backbone of enterprise commerce. What stands out in this data is the adoption rate over the past six months — businesses are moving faster than expected.”

— Dario Pedol, CEO, Spadoom AG

The data also shows that businesses aren’t just adopting the tool — they’re seeing results. 52% of retail users reported a direct increase in profits. Security and compliance were the top selection criteria across all industries.

Read the full survey report for the complete findings.